The Opportunity: Come up with a data-driven strategy to streamline their sales process.
The Solution: Using data and business intelligence, RTS Labs was able to help sales grow by 24% and rep attrition drop by 90%.
The Opportunity: Their operations could be streamlined drastically if only the data from their multiple systems could be aggregated and one set of reports could be derived from that aggregate data͘.
Challenges: RTS Labs did a complete data integration, set up a data mart to drive reporting, and used embedded business intelligence to provide insights into customer data.
The Solution: RTS Labs created a data mart and reporting system that allowed the client to analyze the data.
In this example of business intelligence, we were able to uncover a trend of denials associated with a certain insurance payer that happened to be the largest payer group in those regions..pass_color_to_child_links a.u-inline.u-margin-left--xs.u-margin-right--sm.u-padding-left--xs.u-padding-right--xs.u-relative.u-absolute.u-absolute--center.u-width--100.u-flex-inline.u-flex-align-self--center.u-flex-justify--between.u-serif-font-main--regular.js-wf-loaded .u-serif-font-main--regular.amp-page .u-serif-font-main--regular.u-border-radius--ellipse.u-hover-bg--black-transparent.web_page .u-hover-bg--black-transparent:hover. Content Header .feed_item_answer_user.js-wf-loaded . As a result, customer retention was solidified, if not increased, and customer service costs were reduced.Our client, a disease diagnostics company, was in its early phase of aggressive growth.What do you do when you have multiple databases and workflows to manage, your cash flow is off, and your customers are asking for access you can’t give? This particular business was managing accounts receivables for their customers via third-party payment agents.In addition to managing client data, they were struggling to manage their own back office data with no cross-system visibility or streamlined reporting.Due to a better organized target-setting process and refined sales strategies backed by data, the reps were not only meeting but surpassing their targets.Our client’s Clinical Trials department was faced with a laborious data management process.As a result, “Days in AR” was reduced by 30% in two months, and million worth of claims was recovered.Our client, an online retail firm, had amassed a large amount of customer activity and transaction data on their e Commerce platform. They needed a way to organize and analyze that data, so they could better understand the impact of their marketing activities. The Solution: With our affordable and comprehensive BI toolkit, we segmented their buyers based on a variety of factors, refined a target list of customers to whom they should approach with email offers, and determined the email perfect frequency.