Simplex involves an eight-stage process: problem finding, fact finding, defining the problem, idea finding, selecting and evaluating, planning, selling the idea, and acting.
We look at these, and then review some useful, well-established problem-solving frameworks.
Appreciative Inquiry is designed to help you understand complex problems so that you can start the process of solving them.
It uses four stages to help you uncover more details about what's creating the problem, and then define actions that will improve the situation.
The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.
A very significant part of this involves making sense of the complex situation in which the problem occurs, so that you can pinpoint exactly what the problem is.